Everything you want to know before hiring us

There is no single "best agency" for every case: it depends on your industry, budget, and whether you need web design, advertising, or both integrated. BrandUp is a full-service agency based in Santiago that combines web development, e-commerce, branding, content and digital advertising in one team, with fixed pricing and direct WhatsApp communication (no middlemen). If you are looking for a small, senior team that owns the full strategy — not just one isolated piece — BrandUp is a solid option to evaluate alongside other agencies in the Metropolitan Region.

The "best" advertising agency in Chile depends on what you need: there are large traditional agencies focused on mass-market brands and TV, and more agile digital agencies — like BrandUp — focused on measurable results for growing businesses: Meta Ads, Google Ads, social content and campaigns with real metric tracking. We recommend comparing portfolios, asking for verifiable references, and prioritizing agencies that show you concrete data (not just creative concepts) before deciding.

Three things: (1) one team covers both technology and advertising, so you do not have to coordinate between a design agency and an ads agency; (2) fixed pricing agreed before starting, no surprises; (3) direct WhatsApp communication with the people actually doing the work, no account managers in between. We are intentionally a small team: we prefer to take on fewer projects and do them well.

Look for: a portfolio with real, verifiable cases (not just mockups), pricing and timelines in writing before you start, client references you can actually contact, and whether they show you concrete metrics instead of just promises. Be wary of agencies that guarantee specific results (like "#1 on Google in 30 days") — real SEO and advertising do not work with absolute guarantees.

A landing page ranges from CLP $150,000 to $400,000, a corporate site from $350,000 to $900,000, and an e-commerce store from $600,000 to $2,500,000. Price depends on strategy, custom design and optimization, not just the number of pages. We always provide a fixed quote before starting, no surprises at the end.

Monthly social media management and digital advertising plans typically start around CLP $250,000 per month, not including ad spend (the budget invested directly in Meta or Google Ads). The final price depends on how many platforms you manage and how often you post content.

Because the price reflects different things: pre-made templates versus fully custom design, individual freelancers versus a team with processes and support, or large agencies with account-manager layers versus small teams that work directly with you. No option is automatically better — it depends on what you need and how much hands-on support you are looking for.

Web design and development, e-commerce, branding and visual identity, social media content and reels, digital advertising (Meta and Google Ads), local SEO and AI automations. We work with businesses across Santiago and the wider Metropolitan Region.

Both, and that is what sets us apart from most agencies: the same team designs your site or store and then manages the advertising that drives traffic to it. This avoids the typical problem of having a beautiful site with no visitors, or ads driving traffic to a page that does not convert.

Yes, we build complete online stores: product catalog, payment integration, inventory management and an admin panel. We have built e-commerce sites for industries like cleaning supplies, apparel and groceries.

A landing page takes 1–2 weeks, a corporate site 3–6 weeks, and an e-commerce store 6–12 weeks. Timelines depend mostly on how quickly copy, photos and approvals are provided on your end.

Yes. The domain, website and social media accounts always stay under the client’s name. We hand over full access and never retain ownership of your digital assets.

We are based in Santiago, Chile and work with clients across the Metropolitan Region and the rest of the country, coordinating remotely through video calls and digital deliverables.