Last updated: August 2026
Terms & Conditions
1. Identification
This website is operated by BrandUp Agency ("BrandUp"), a creative agency based in Santiago, Chile. Contact: brandup.092@gmail.com / +56 9 7982 2862.
2. Purpose
These terms govern the use of this site and the engagement of BrandUp’s web design, e-commerce, branding, content and digital advertising services.
3. Proposals and pricing
Commercial proposals are valid for 30 days unless stated otherwise. Prices are expressed in Chilean pesos (CLP) and may exclude taxes. Final scope, timeline and pricing are set in writing before each project starts.
4. Process and revisions
Projects are developed in stages with revision rounds defined in the proposal. Changes outside the agreed scope are quoted separately.
5. Payments
Unless otherwise agreed, projects require an upfront deposit and the balance upon delivery. Monthly services are billed in advance.
6. Intellectual property
Once the project is paid in full, the client receives usage rights over the final deliverables. BrandUp retains the right to showcase the work in its portfolio and social media, unless a confidentiality agreement applies.
7. Client content
The client warrants that all material provided (copy, images, logos, etc.) is owned or duly licensed, and holds BrandUp harmless from third-party claims over such material.
8. Liability
BrandUp works to professional standards but does not guarantee specific commercial results (sales, rankings or metrics), as these depend on external factors. BrandUp’s total liability is limited to the amount paid for the service in question.
9. Support
Each project includes the support period stated in its proposal. Ongoing maintenance is contracted as a monthly service.
10. Changes
BrandUp may update these terms. The current version will always be published on this site.
11. Governing law
These terms are governed by the laws of the Republic of Chile. Any dispute shall be submitted to the courts of Santiago, Chile.