Replies outside office hours
Frequent questions get an answer even at night or on weekends.
In short
BrandUp automates customer-service and follow-up tasks for small businesses in Santiago and across Chile: answers to frequent questions on WhatsApp and Instagram, forms that organise enquiries and automatic alerts for orders or quotes. Each automation is quoted case by case, at a fixed price, and always leaves the option of talking to a person.
- Price
- Custom, fixed price
- Channels
- WhatsApp, Instagram, web and email
- Availability
- Replies outside office hours
- Coverage
- Santiago and all of Chile
We automate support, follow-up and lead qualification with AI. WhatsApp and Instagram chatbots, CRM integrations, automatic notifications and flows that convert without human intervention.
We automate repetitive customer-service and follow-up tasks for small businesses: replies to frequent questions, forms that organise enquiries and automatic notifications, connecting WhatsApp, Instagram, your website and email.
The idea is for your business to respond even when nobody is online, and for your team to spend its time on what really needs a person. We work with companies in Santiago and across Chile.
Get a quote for AI Automations →What is included
- AI chatbots for WhatsApp and Instagram
- CRM integration and automation
- Lead qualification and follow-up flows
- Automatic notifications and responses 24/7
Benefits for your business
Less manual work
You stop copying data and repeating the same answers by hand.
Organised enquiries
Every enquiry is recorded, so no customer gets lost.
Who it is for
- Businesses that get many repeated questions on WhatsApp
- Small teams that lose leads by not replying in time
- Stores that want automatic order alerts
- Services that book appointments or send quotes
What you get
- Map of the tasks worth automating
- Conversation flow designed and tested
- Connection of the agreed channels
- Handover to a person when the enquiry needs it
- Fine-tuning after the first real conversations
How we work
- 01
Task map
We identify which tasks repeat and which are worth automating.
- 02
Flow design
We define what the system answers and when the conversation must pass to a person.
- 03
Implementation
We connect the channels and test the flows with real cases.
- 04
Fine-tuning
We review the first conversations and correct whatever is needed.
What can be automated
Frequent questions
Opening hours, prices, location and payment methods answered instantly, at any time.
Organised enquiries
Details of whoever writes through the site or WhatsApp are recorded in one place.
Order alerts
You get an alert when an order or quote comes in, and the customer gets a confirmation.
Follow-up
Reminders to customers who asked for information and did not reply.
Bookings and reminders
Appointment confirmations and reminders to reduce no-shows.
Frequently asked questions
Questions about ai automations
What can be automated in a small business?
Answers to frequent questions, capturing an interested customer’s details, notifications of a new order or enquiry, and the follow-up afterwards. Anything that needs judgement still goes to a person.
Does it work with WhatsApp?
Yes. WhatsApp is the channel most used by Chilean businesses and is where we normally start.
Does the customer notice a system is replying?
We recommend being transparent: the system answers the simple things and hands over to a person when needed. That avoids frustrating the customer.
How much does an automation cost?
It is quoted case by case, depending on how many channels are connected and how complex the flow is. The quote is free and comes with a fixed price.
Shall we talk about your project?
Tell us what you need and we will send a fixed-price proposal. We are based in Maipú and serve all of Santiago and Chile.